Our commitments to transparency and service excellence.
Return & Refund Policy
We want you to shop with confidence.
- Eligibility:
Returns accepted within 7 days of delivery for unused, undamaged items with original
packaging.
- Non‐returnable Items:
Used items, earrings, nosepin (hygiene), and personalized products.
- Refunds:
Processed after inspection. Shipping fees are non‐refundable.
- Exchanges:
Available if stock permits.
- Process:
Contact us via WhatsApp or email with order details.
Shipping & Delivery Policy
We deliver across the UAE.
- Delivery Time:
1–3 working days within UAE.
- Shipping Fees:
Inform during during checkout. ( free for oredrf above AED 150)
- Delays:
May occur due to logistics, weather, or public holidays.
- Order Tracking:
Customers receive tracking or delivery updates.
- Incorrect Address:
Customer is responsible for providing accurate delivery details.
